About Us

Welcome to Silk Guest Books! We sell a variety of Wedding Guest Books, Notebooks, Wedding Signage and Accessories for all occasions. Silk Guest Books is a sister company of A Touch of Silk Weddings which is a small, independent Wedding Planning company also based in Cheshire, founded in 2014. Although we are based in Cheshire we ship nationwide and internationally. We are always working to generate new ideas so sign up to mailing list on our homepage to receive exclusive offers straight to your inbox.

Do you have another question? See our FAQ’s below or alternatively send us a message and we will get back to you within 24 hours.

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FAQs

How can I pay for my order?

Payments can be accepted via Paypal but we also accepted credit or debit card.

When will I receive my order and how much is delivery?

Orders will be dispatched within 3-5 working days. However, please allow 10-14 working days for any personalised items. Is your order urgent? Please contact us. We offer free 2nd Class delivery but we also offer first class and this is charged at a flat rate of £4.95. We post internationally and this is a flat rate of £7.50.

Do you accept returns?

Returns are accepted on non-personalised items within 14 days of receipt. Buyer must return any items at their own cost. Items must be in the original packaging and be returned in the same condition as sold. A refund will be issued once the product is received back to us and will be processed with 5 working days. Please obtain proof of postage if you are returning an item. Should you wish to return an item please contact atouchofsilkweddings@gmail.com. Personalised items are not returnable.

Can I order a personalised item?

Should you wish to order any of the personalised items listed on the website please make sure you provide us with the relevant information needed for the item. Whether that be your name/s and wedding date etc, please input these details in the order notes in yon the checkout page. Note work will not start on any personalised items until all the relevant information is received.

Can I request a custom order?

Of course! If you want us to generate a completely new design for you or simply change one of our existing designs to suit your needs, please contact us on atouchofsilkweddings@gmail.com. We are certainly more than happy to discuss your individual requirements with you.